Telehealth
Telehealth services are now available in South Carolina and Wyoming. At Serenity, it's as easy as 1, 2, 3!
$85
per visit
SC Telehealth allows prescribing of all but narcotic medications with the exception of buprenorphine medications for the treatment of addiction, which are allowed via Telehealth. Interested in Telehealth addiction treatment? Contact us to find out how it's done.
Make the Call
If you are a new patient some paperwork will need to be completed. We will get basic information from you including an email address and send you a link to our patient portal OnPatient. You can either complete the documents through the portal, we can email the documents to you to be completed or you can download the documents, fill them out and return them to staff@serenityhealthcaresolutions.com.
You will need to send the completed forms before your first appointment.
Appointment Time
Before your scheduled appointment time you will receive an email and a text link that allows you to connect your computer or mobile device to the appointment. If you have any questions about connecting, our customer service representatives can answer them before the appointment.
Prescriptions
Any prescriptions are electronically prescribed to your desired pharmacy! All prescriptions are sent to your pharmacy of choice before you disconnect from the appointment.
Our patients love us
Dr Harrison is a professional that clearly has a passion for his work. I highly recommend him for your medical needs. His staff is friendly and courteous. I give him 5 stars!
Shaw
Frequently Asked Questions
How do I pay for my appointment?
SHCS accepts most insurances and we will check your insurance coverage before your appointment. We will let you know if Telehealth services are covered and what your co-pay will be. Any co-pay will be paid at the time of your appointment. There are multiple ways to pay for your appointment including direct payment via phone, your patient portal with your credit card, Paypal, and Cashapp.
What if my insurance doesn't cover telehealth services?
Most patients establishing with our practice will pay $150 for their first visit and $75 per visit thereafter. SHCS accepts all major credit cards, HSA cards, and we can accept Paypal, & Cashapp.
Can I get controlled medications via telehealth?
According to SC Code of laws Title 40 Section 40-47-37, narcotic substances cannot be prescribed via telemedicine only visits (Please note Suboxone is not a narcotic and is legal to prescribe through telehealth as long as you have one in person visit per year). Any other controlled medications can be prescribed through a telehealth only visit as long as the provider feels it is something that will provide the same level of care via telehealth as an in office visit.
Does a telehealth visit establish a provider-patient relationship?
Yes it does and all State and Federal Laws pertaining to that relationship are enforced including privacy. Furthermore, all telecommunications software used by SHCS is fully HIPPA compliant.
Will I see the same provider every time I have an appointment?
This depends on the type of appointment. If you are establishing mental health care with SHCS our goal is to provide you with the same provider at every appointment for continuity of care purposes. If it is a common medical issue requiring only a single visit you will generally be assigned the first available provider.
What insurances do you accept?
We are currently in network with all insurance companies except Blue Cross Blue Shield and SC Medicaid. We are working on these and hope in the very near future SHCS can accept all insurances. However, the one thing we can never accept is any HMO plan.
Do insurance deductibles apply to telehealth services?
The surprising answer to this questions is most of the time, but not in every case. It depends on your insurance plan. The SHS billing staff will check this before your first appointment if you plan on filing your insurance.
Can you prescribe Erectile Dysfunction Medications via Telehealth?
Surprisingly NO. SC Law specifically prohibits prescribing ED medications via Telehealth only. You must have an in person appointment at least one time for ED medications.
Will Serenity Healthcare Solutions prescribe "The Abortion Pill" for me?
No we will not, and it is also specifically prohibited by SC Law.
Is the visit HIPPA compliant?
Absolutely yes! The software used is both Drummond and HITRUST CSF certified.
Are 24/7 appointments available?
Currently no. We offer appointments during normal business hours Monday through Thursday 8:30am to 5:00pm and Friday from 8:30am to Noon. This may change in the future depending on demand.